The discourse forum is an on-line discussion forum for staff to use as part of an integrated awareness raising and training package allowing them to share knowledge and experiences. The forum uses the open source Discourse software (http://www.discourse.org). This is a robust, conversation-led software approach that enables users to share their knowledge and experience online. The discussion forum has the capacity to work across the EU in more languages.
The forum is complementary to the EDI-Net software, helping users understand issues and plan actions thereby enhancing the usability of the service and improving energy management. The forum facilitates structured communication and dialogue between users. Structured communication and dialogue is essential for raising awareness, training and engaging users in energy management and sustainable energy policy, and therefore essential for reducing energy consumption through cooperation.
The manual for the discourse forum includes set-up, organisation as well as guidance on how to build a community.