Introduction - Help and Support / Categories / Whole Repository

The EDI-Net project has generated plenty of materials aimed at helping public authorities using EDI-Net to make use of the services in the most efficient way, as well as to support them in their engagement with users. The materials include presentations, templates, checklists, tips, etc. organised around four main categories. The materials are provided in editable formats (e.g. Word instead of PDF) and the content is designed to be easily copied, adapted, or simply embedded into other platforms.

The materials arestructured using the following cateogires:

  • understand - materials that help you to understand what EDI-Net is and what the benefits or using the services are
  • setup - materials related to assistance with setting up the services (manuals, guidelines)
  • mobilise - materials that help public authorities to plan and execute energy saving campaigns around the EDI-Net services, to effectively engage users in the buildings and contribute to energy conservation
  • coach - materials related to keeping users enaged in the long term

The categories are explained in more deail in this Overview presentation. For each item introduced below a topic was created in the forum where you will find advice on how to utilise materials and can ask for further detail.

Understand
Understanding the main effect of medication makes people more likely to continue therapy and reduce the chances of side effects.

Similarly, users of a new service should understand the purpose of EDI-Net to be willing to continue using the service rather than relying on intrinsic motivation or authority alone. A good introduction of the entire service ensures users understand what EDI-Net is and how they can benefit from using it.

The “First Impressions” presentation introduces tools and how energy savings impact municipal budgets. A presentation for Energy Professionals provides more details about the tools and their structure. Two short documents provide more detail on Relevance of Energy Efficiency and an Overview of the Tools which should form the basis for any introduction section of new users.

Setup
Setting up the EDI-Net services is most likely to be performed by only a small number of staff such as energy experts. Hence, any material offered is of mostly technical nature. However, other material such as video tutorials target the public and distribution will be strongly linked with the phase of mobilisation.

A short manual presents the Public Area of the Dashboard. Technically more detailed documentation exists for the Dashboard, the Benchmarking Tool and the Discourse Forum. Furthermore, a short manual explains how to utilise Quizzes in existing web-sites.

Mobilise
Mobilisation requires at least one person being in charge of initial activities to make staff and users “understand” the existence and purpose of EDI-Net. This person must also be enabled to delegate responsibility and find means of effortless and direct communication. Mobilisation, furthermore, requires all staff to achieve a minimum degree of proficiency to be able to interpret and use the software offered by EDI-Net.

An Overview presentation introduces the different tools provided for this phase. The main responsible for recruitment should consult the Long Guide on the necessities of this phase. Those supporting her/him, champions and volunteers can consult the Short Guide. A Repository collects a large number of short check-checklists and table templates. Work is ideally consolidated in the As-Is-Analysis Checklist and documentation continued in the very same file.

Coach
Coaching deepens the understanding of the system gained during the mobilisation phase. Coaching also includes teaching how energy savings can be achieved on individual level reaching from the building manager to the desk worker. The additional benefit of coaching is that relationships can be built over a long period of time. A campaign is often limited in time, an effort to pass on small pieces of information and advice can continue and establish relationships of experts and their peers.

An Overview presentation introduces the entire set of tools provided in this category. Several tools provide advice on energy behaviour. This includes a Collection of Tips, a Presentation containing sheets which can be utilised in specific environments (EN, DE) and an Energy Manager Checklist for activities to be orchestrated locally. EDI-Net provides Quizzes in numerous languages which can be easily embedded into existing websites. Helping to create relatable figures, a Conversion Tool translates consumption into units such as volume of Big Ben (oil) or litres of water to be heated in a kettle etc.

Further Input Welcome
For all phases we welcome input from any municipality or other organisation! Please share your use cases on implementing EDI-Net, practical guides or other material with us and the wider public. You can do so by linking and describing your material in the forum or send it via mail. The easier you make it for other cities to replicate your materials and adopt them for their needs, the lower the cost will become for saving energy across Europe.

Whole repository
All traning material files explained in different topics are available in one zip folder:
Traning material